Privacy Policy

Introduction

Quality Montebello Concrete ("we," "us," or "our") operates the website montebelloconcretecontractor.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site, how we use it, and your rights regarding that information. By using the Site, you agree to the practices described here.

If you have questions about this policy, contact us at hi@montebelloconcretecontractor.com or (213) 671-0896.

Information We Collect

Information You Provide

When you submit a contact form or request an estimate through our Site, we collect the information you enter, which may include your name, phone number, email address, property address, and a description of your project. We use this information only to respond to your inquiry and to schedule a free on-site estimate.

Automatically Collected Information

When you visit the Site, our hosting provider and analytics tools may automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, time spent on pages, and the referring URL. This data is used in aggregate to understand how visitors use the Site and to improve its performance. It is not used to identify individual visitors.

Cookies

The Site may use cookies - small text files stored on your device - to support basic site functionality and analytics. We do not use cookies to track your activity across other websites or to serve targeted advertising. You can configure your browser to refuse cookies or alert you when cookies are being set. Doing so may affect how some parts of the Site function.

How We Use Your Information

We use the information we collect for these purposes:

• To respond to your inquiry and contact you to schedule a free estimate.
• To provide the concrete contracting services you requested.
• To send you follow-up communications related to your project, if applicable.
• To understand how the Site is being used so we can improve it.
• To comply with applicable laws and legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not send unsolicited marketing messages.

How We Share Your Information

We do not sell or share your personal information with outside parties for their own purposes. We may share your information in these limited circumstances:

• Service providers: We use third-party tools to operate the Site and manage inquiries (such as form processing and website hosting services). These providers have access to information only as needed to perform their functions and are not permitted to use it for other purposes.
• Legal requirements: We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Quality Montebello Concrete, our customers, or others.
• Business transfer: In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of that transaction. We will notify you via email or a notice on the Site if such a change occurs and your information is affected.

Data Retention

We retain personal information submitted through our contact form for as long as needed to respond to your inquiry and fulfill any resulting service engagement, and for a reasonable period afterward to address any follow-up questions or disputes. Information collected automatically for analytics purposes is retained in aggregate form and is not linked to individual records.

If you want us to delete the personal information you submitted, contact us at hi@montebelloconcretecontractor.com with your request and we will respond within a reasonable time.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of information we hold about you. To exercise any of these rights, contact us using the information below. We will respond to verified requests within a reasonable timeframe. We do not discriminate against individuals who exercise their privacy rights.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information as defined under the CCPA.

Security

We take reasonable steps to protect information submitted through the Site from unauthorized access, disclosure, or misuse. However, no internet transmission or data storage system is completely secure. We cannot guarantee that information you transmit through the Site will be protected against interception or unauthorized access.

Third-Party Links and Services

The Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to information collected through montebelloconcretecontractor.com. We encourage you to review the privacy policies of any third-party sites you visit.

Children

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through the Site, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us: